Why Business Computer Solutions chose Blue Solutions to develop their cloud back-up services
Business Computer Solutions (www.businesscomputersolutions. co.uk) are an I.T. service delivery and managed service provider. They have been providing first class I.T. support to UK businesses since they were formed in 1996.
They have a range of small and medium sized clients including schools, solicitors, bakers and estate agents. The company are focused on resolving issues that threaten to disrupt efficiency and the productivity of their clients’ businesses.
The BCS Team are focused on delivering technical excellence for customers. Having the right tools to deliver a high level of service can provide a challenge, when trying to manage costs and a growing infrastructure.
BCS made contact with Blue Solutions when the company was looking for a stable off-site back-up product, offering high levels of security and the scalability to grow with a business.
The Blue Solutions team worked with Dean Osborne (I.T. Manager) to discuss and review the company’s requirements and were able to recommend the DataFortress solution. This cloud backup and recovery service was made exclusively for the Channel and is a leading choice for MSPs/I.T. service providers, who want to deliver a secure and reliable service to their clients.
Finding solutions that work with your company’s processes are important for any business. No business wants to use tools that make it difficult to run reports or have regular process updates. With DataFortess reporting tools, BCS are able to run reports which are customisable. All reports can be viewed with user access rights, using a web browser.
Although high levels of security was a major consideration for the company, the cost of maintaining hardware also formed a major part of their purchasing decision. DataFortress provides offsite storage for maximum security, meaning Business Computer Solutions did not have to consider the cost of hardware.
The additional support provided by the Blue Support team, made the transition to DataFortress straight forward.
Dean found that the “Blue Solutions team delivered excellent customer service and were always on hand every step of the way. There is always plenty of sales resource and technical help available”.
Having a team of sales and product specialists with experience in cloud backup helped BCS make the transition to DataFortress.
The key benefits
With this cloud solution, Blue Solutions has helped BCS to: